Privacy Policy

1. Who we are

Solvago ("we", "us") provides a travel companion app that organizes your trips, bookings, budgets and memories. This policy explains what personal data we collect, why, and what rights you have. It applies to the Solvago mobile apps, solvago.app, and related services.

2. Data we collect

Account data — email address, name, and authentication identifiers when you sign up.

Booking emails — when you forward a confirmation to trips@solvago.app or connect your inbox, we process the email content to extract booking details (flights, stays, rentals, reservations). Emails are processed automatically; extracted bookings are stored in your account, and the original email is retained only as long as needed for extraction and troubleshooting.

Trip content — itineraries, notes, photos and memories you add, and budget entries including amounts and categories.

Usage data — device type, app version, crash logs and anonymized analytics events used to improve the product.

Optional data — location (only if you grant permission, e.g. to suggest nearby places), calendar access (for Discover price alerts matched to your free dates), and photo library access (to attach photos to memories).

3. How we use your data

To provide the service (build your timeline, track budgets, generate shared memories), to send price alerts you asked for, to secure accounts and prevent abuse, and to improve Solvago through aggregated analytics. We do not sell your personal data, and we do not use the content of your booking emails or photos for advertising.

4. Sharing

Trip memories you explicitly share via a link are visible to anyone with that link until you revoke it. Budgets shared with co-travelers are visible to the people you invite. We use vetted processors (hosting, email parsing, analytics, crash reporting) bound by data-processing agreements. We may disclose data when required by law.

5. Retention

We keep your data for as long as your account is active. If you delete your account, personal data is removed within 30 days, except where a longer period is required by law (e.g. billing records). See Data Deletion for how to delete your account and data.

6. Your rights

Depending on your location (including under GDPR), you may request access, correction, export, restriction, objection or deletion of your personal data. Contact us at privacy@solvago.app — we respond within 30 days. You may also lodge a complaint with your local supervisory authority.

7. Security & transfers

Data is encrypted in transit and at rest. Access is limited to personnel who need it to operate the service. Where data is transferred outside the EEA, we rely on standard contractual clauses or equivalent safeguards.

8. Children

Solvago is not directed at children under 16, and we do not knowingly collect their data.

9. Changes & contact

We will notify you in the app of material changes to this policy. Questions: privacy@solvago.app.